Our scalable managed IT services are designed with the non-profit and small/medium business in mind. We offer flexible packages that provide the ongoing support required to minimise growing pains and keep your business online.

 

With experience across all facets of technology, our support spans across every aspect of your IT infrastructure. Designed to integrate with your internal IT team seamlessly, our MSP services are accessible and tailored to support your goals.

 

IT Infrastructure Management

• Monitoring and managing IT infrastructure, including servers, routers, switches, and data centres
• Ensuring high availability and optimal performance

 

24/7 Network Monitoring

• Regular monitoring of networks to detect and address issues promptly
• Proactive identification of potential network bottlenecks or security threats

 

Remote Help Desk Support

• Providing remote technical support to end-users
• Resolving IT issues and answering user queries

 

Backup and Disaster Recovery (BDR)

• Implementing and managing data backup solutions
• Developing disaster recovery plans and conducting regular drills

 

Cloud Services Management

• Assisting with cloud migration and managing cloud environments (e.g., AWS, Azure, Google Cloud)
• Ensuring security and compliance in the cloud

 

Email and Communication Services

• Managing email servers and communication tools (e.g., Microsoft Exchange, Office 365)
• Implementing spam filters and email security

 

Endpoint Device Management

• Managing and securing endpoints, including desktops, laptops, and mobile devices
• Enforcing security policies and updates

 

Compliance and Regulatory Support

• Ensuring that clients meet industry-specific compliance requirements (e.g. GDPR)
• Conducting compliance assessments and audits

 

Inventory and Asset Management

• Tracking and managing IT assets, licences, and warranties
• Conducting hardware and software asset optimization

 

Training and User Education

• Conducting IT training sessions for employees
• Promoting IT security awareness and best practices